December 26, 2009
What would you do?
What would you do if someone contacted you to make them some custom jewelry or art and after following their instructions to the "T" using some fairly expensive materials, agreeing on a price, spending many hours of your time working on them and they've seen what that item will look like in a photo, you send them out $270 worth of custom items. Upon receiving them, they email you and notify you that the colors are too bright and the length is too short and would like to return them for a refund. Upon agreeing to receive the items back you refund them the amount minus the $10 shipping, $9 in paypal fees and $10 in esty fees only to get an angry response threatening to report you and you are cheating them? Dear jewelry designers and artists, what would you do?